Last updated on Oct 1st 2025
VoiBiz India believes in helping its customers as far as possible and therefore follows a liberal cancellation policy. Under this policy:
- Cancellations will be considered only if the request is made immediately after placing the order.
- VoiBiz India does not accept cancellations once your services have been activated. However, a refund or replacement can be considered if the customer establishes that the quality of services is not satisfactory.
- If you feel that the services are not up to your expectations, you must bring it to the notice of our customer service team within 7 days of service activation. The Customer Service Team will review your complaint and take an appropriate decision.
- If any refunds are approved by VoiBiz India, it will take 9–15 days for the refund to be processed and credited to the customer.